About Us

 

 

Our Company

Vantre Health is a small medical company based on the Gold Coast in Queensland. The Company aspires to continue to grow on the current strong standing and be recognized and admired as a leader in the industry for best practice. This is done with the support of an experienced team and well supported clinics.

The company is committed to provide the best possible diagnosis, treatment and availability at all times to patients. Our aim is to provide professional whole person care in a relaxed and friendly environment

Our Values and Objectives:

1. Quality of Care and Service – Uncompromised
   All our doctors are Vocational Registered General Practitioners and are committed to provide whole patient health care. Our doctors understand that health is personal and accessibility to knowledge is critical. They are constantly keeping up with the latest advances in medical knowledge, helping them make highly informed decisions about your health..
   
   All the practices are equipped with "state of the art" treatment rooms and equipment which are fully manned with highly trained nurses.
   
   All practices take a lead role in promoting staff training relative to industry and community requirements.
   
   
2. Friendly and Satisfying Teamwork Environment
   Patients are to feel welcomed and valued at every step of their experience with the practice. The doctors, management and staff in all practices are a close-knit team and work actively together to meet the needs and requirements of all patients.
   
   
3. Efficient Business System and Practices
   Our business model is one that is constantly striving to set new standards and is based on research and utilisation of best business principles. Our focus is on being one step ahead, and to be market leaders in using technology, systems and communication systems that support and enhance outcomes for Patients, Doctors and Staff.

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Our Services

All our  Doctors have a broad range of skills and interests and we are pleased to offer the following services at our Southport, Labrador and Redbank Practices:

Accident and Emergency Treatment Minor Surgical Procedures Immunisations Women's Health Men's Health Removal of moles and sunspots Skin Checks Travel Medicine/ Vaccinations Diabetic Health Clinic Antenatal Care Asthma Care Clinic ECG and Spirometry Pre-Employment, Legal, Insurance  Drivers' Licence Medicals Department of Veterans' Affairs Workcover Health Care Assessments

All Practices offer a variety of health services to meet every patients need.These being:

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Practice Information

All our practices are accredited through GPA Accreditation, an independent accreditation and monitoring system on behalf of the Royal Australian College of General Practitioners and as such, ensure the high standard of care and equipment the practice utilises.

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Treatment Rooms
All the practices are equipped with "state of the art" treatment rooms and equipment which are fully manned with highly trained and experienced nurses.

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Appointments
Please phone for an appointment.Every effort will be made to accommodate your preferred time. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your Doctor has been called away.

Longer consultation times are available, so please ask our receptionists if you require a longer appointment.

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Repeat Prescriptions
For the benefit of your ongoing health care, your Doctor would like to see you for any repeat prescriptions.

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Phone Calls
All phone calls are taken by the doctor at their discretion.

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Billing Information
Redbank Plaza Medical is a bulk billing practice, Scarborough Street Medical and Labrador Park Medical Centre are mixed billing practices. Please remember to bring your Medicare Card with you to each appointment as well as your Pension & HCC card if you have them.

Some medicals are not covered by Medicare, and if you have any queries please ask reception when making the appointment. If payment is required for additional services at the time of consultation, Eftpos facilities are available at all our practices.

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Interpreter Service
Should you require the services of an interpreter during a consultation with the Doctor, please tell the receptionist when making the appointment for you or your family member.

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Childhood Immunisations
All childhood Immunisations are direct billed to Medicare on presentation of a current Medicare Card

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Travel Vaccinations
When making your appointment for your travel vaccinations, please advise the reception staff what country you will be visiting. Your Doctor will then be able to provide an up to date vaccination list recommended for that country at the time of your consultation.

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Disability Facilities
Wheelchair access is available from the undercover and outside parking areas. Toilet facilities for the disabled are available  in the Clinic. Should you have any special needs, please discuss this with the receptionist, nurse or your Doctor.

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After Hours Care and Home Visits
After Hours Care can be arranged for those too ill to attend the Clinic through our after hours agency. Please contact the receptionist for details on the After Hours Service closest to you.

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Reminder System
Our practice is committed to preventative care. We may issue you with a reminder notice offering you preventative health services appropriate to your care. If you do not wish to be part of this system, please let our receptionist know.

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Privacy Policy
All personal information collected on your behalf will remain confidential and will not be viewed or accessed by unauthorized persons. It is the policy of this practice to maintain the security of personal health information at all times.

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